Sales Assistant - Drummonds
Full Job Description
Drummonds are looking for Looking for an organized, well presented Sales Assistant to join our team and work in Drummonds flagship London showroom in Chelsea. Working Monday to Friday with up to 2 Saturdays per month
You will need to be confident and assertive enough to interact with leading interior designers and demonstrate creativity and excellent client facing skills
Applications are invited from candidates who are either starting out on their sales career or those looking to build on their existing sales experience.
Your main responsibilities are:
-Ensure thorough knowledge of product lines and options to clients
-Manage customer relationships to ensure repeat/referral business and support long term goals
-Responsible for scheduling presentations for design firms outside and in the showroom to educate on product lines.
-Assist trade clients when in showroom
-Pre-qualify and assist new leads who contact us via phone or email
-Impeccable communication and networking skills.
-Responsible for assisting clients from quoting, order processing to customer follow ups.
– Strong IT skills are essential and experience of using a CRM system ideal, however, full training will be given
-Answering questions regarding changes and status of orders.
-Resolving issues related to order, shipment, and payments.
We are one of (or the) top, luxury bathroom company in the UK. We manufacture and sell a range of fittings, from beautiful cast iron baths and marble vanity basins to lighting and accessories. Having grown steadily year on year, we have a showrooms in London and New York. We have various retailers in Europe, with our main customers being Interior Designers, Architects & Private Customers.
– Salary dependent on experience
– Company performance related bonus scheme
– 25 days holiday plus bank holidays
– Company Pension Scheme
Please send a cover letter with your CV to us in the application.